Support & Help
Get help and support for your restaurant
Live Chat with Support
Start a conversation with our support team
Frequently Asked Questions
Go to Menu Management section, click on the item you want to edit, or click "Add New Item" to add a new menu item. You can update prices, descriptions, and images.
Payouts are processed bi-weekly (every 15 days). You can view your payout schedule in the Finance & Payouts section.
You can view and respond to customer reviews in the Reviews & Ratings section. For order-specific issues, please contact our support team.
The platform commission is 10% of each order. This covers payment processing, platform maintenance, and customer support.
Submit a Support Ticket
Contact Us
Email:
support@eirebites.ie
support@eirebites.ie
Address:
123 Business Park
Dublin 2, Ireland
123 Business Park
Dublin 2, Ireland
Platform Updates
Dec 20, 2025
New Analytics Dashboard
We've launched a new analytics dashboard with enhanced reporting features.
Dec 10, 2025
Holiday Season Tips
Check out our guide for managing increased orders during the holidays.